Shipping Policy
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Shipping Policy

Effective Date: February 15, 2025

1. Order Processing Time

  • Customization Period: As all our products are custom-made to your specifications, please allow 7 business days for production.
  • Processing Time: After production, orders are processed within 1-2 business days before shipping.

2. Shipping Methods and Delivery Times

  • Domestic Shipping (United States):
    • Standard Shipping: Delivery within 5-7 business days after processing.
    • Express Shipping: Delivery within 3-4 business days after processing.
  • International Shipping:
    • Standard International Shipping: Delivery within 7-8 business days after processing.
    • Express International Shipping: Delivery within 3-5 business days after processing.

Please note that delivery times are estimates and may vary depending on the destination and customs procedures.

3. Shipping Rates

  • Domestic Shipping:
    • Standard Shipping: $50 for orders over $300-$500; $5 flat rate for orders under $300.
    • Express Shipping: $100 flat rate.
  • International Shipping:
    • Standard International Shipping: $800 flat rate.
    • Express International Shipping: $100 flat rate.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • You can track your order status on our website or through the carrier's tracking portal.

5. Shipping Restrictions

  • We currently do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain international destinations may have restrictions; please contact us if you have questions about shipping to your location.

6. Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
  • We recommend checking with your local customs office for detailed information.

7. Delays and Issues

  • While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may affect delivery times.
  • If your order is delayed or you encounter any issues, please contact our customer service team at info@triplersportsamerica.com or +1 (951) 456-8772.

8. Contact Information

For any questions or concerns regarding this Shipping Policy, please contact us at:

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